The use of online shopping is rising. Activities like purchasing tickets at the box office or looking for a t-shirt in a shop is something of the past.

We are experiencing a shift in attitude by consumers. As we can appreciate in the last ONSTI report about Cybersecurity and Confidence in Spanish households, 42,1% of respondants have full confidence in the Internet

However, are we sure that the information that appears on the web is correct?

Today we reveal some tricks to identify whether or not an e-commerce shop is fake.

Beware if…

There is no telephone or address of the company

In a transaction, the transparency of information is key. It is essential to have this data available in the case of a refund or any enquiries.

If we don’t give this aspect of eCommerce the importance that’s necessary, then we will be completely unprotected against possible allegations.

Privacy policies of e-commerce are false 

In a transaction, the transparency of information is key. It is essential to have this data available in the case of a refund or any enquiries. Each website must have their own company “Privacy Policy”. It’s important to check that the informationin that section is adapted to the main activity of the company, is not “copied and pasted” and is available in the main language of the audience that it is intended for.

The prices are suspiciously cheap

It’s normal to find sales in e-commerce. If the price that they show is three times lower than the fixed market, the consumer should be cautious.

You can’t find user reviews on the e-commerce platform

It’s a fact that to increase reliability of an eCommerce for consumers, it’s important to incorporate a plugin or a section for reviews of the products or service provided.

If you don’t have it, we recommend to go to social networks and forums for truthful information of the company. In the case of not find anything, you should close the tab and look for another store .

They don’t have a return option

For online shopping there is the possibility of returning or withdrawing from the purchase within 14 days so that the user has the possibility of a refund. Whether the company applies it or not must be indicated on the website (when the payment is going to be made or with the general conditions of the product).

However, only guiding us through these tips doesn’t guarantee the most important thing, which is the security and privacy of navigation of our users.

With an SSL certificate, you will keep your clients’ privacy safe. Additionally, you will ensure that the data sent between the server and the equipment will not be manipulated by others. 

In Agilia Center we have a broad and solid track record in the creation of secure e-commerce

Do you want to know more about our services?

Contact us at Agilia Center.